You know that Google reviews are crucial for any business and potential clients compare your business with others. Reviews make you stand out, and the review management tools can help you take care of them. While you are thinking about how to manage customer reviews, you can work on how to gain more Google reviews.
There are so many ways you can get people to give a Google review, but you should know what they are.
Find Out What Google’s Policies Are
You should follow the terms and conditions of Google when you solicit reviews. That means you should avoid offering rewards and ask customers to leave a review in exchange of that. Google picks up on this and you will not gain anything from them.
Google Maps Placement
You will get a Google business profile where customers can leave reviews. This makes it easier for customers to say what they want to about your business.
Verify Your Google Business Profile
When you create a Google Maps listing, you do not have control over this. You must create a Google My Business account and verify that you own the profile under that account.
These are very important because they are prerequisites to any strategy you will do in getting more Google reviews.
Getting More Google Reviews
1. Ask Your Customers
This is very simple and straightforward, but you will be surprised by how many people forget about this. The truth is a good customer service is normal. In general, a person only wants to give a review if something went wrong. Hopefully, this does not happen often.
You can make it a habit to ask customers to leave a review. This can be before leaving your website or store, after completing the service, or once the transaction has finished. This is one of the most effective ways on how to get more Google reviews.
2. Google Link
Your customer should go online to write a review, but it is better if you put a shortcut link they can just click on your website.
In your Google My Business Account, go to the Home tab, and click the “Get your first review” section then click the “share review form” to get the link and copy it. The link can be used for a call to action button on your website.
3. Show them How to Leave One
- They should sign in to their Google account
- Look for your business
- Click and leave their review
- Rate your business, write the review and then submit
This shows how customers can leave their review and do not have to wonder how to do so.
Once you start getting Google reviews, the importance of how to manage reviews comes in. This is why you need software and tools.